The Manage Service Institute™ (MSI) is the only vendor-neutral educational resource designed specifically for the manage service industry. What makes the MSI different?

As the only professional manage service association, the MSPAlliance has the unique ability to collect industry best practices, knowledge and information on the many aspects of this thriving technology segment. The information contained in the MSI is designed to help MSPs:

  • Improve revenue and profitability
  • Create greater operational efficiencies
  • Advance manage service delivery and offerings

Manage Service Providers who utilize the immense resources of the MSI are more likely to succeed and thrive. The MSPA educational resources include the most basic technical materials and manuals but the portfolio is focused primarily on the intelligence needed to build a successful manage service practice.

The MSI is interactive, allowing members to get answers to their questions and share best practices acquired through professional experience.  You can always find an MSPAlliance member who can help. These interrelationships make the MSPAlliance and the MSI a powerful tool for professional MSPs.

The MSI Resource Categories include:

MSP & Cloud Certifications

Executive Track


Mobility & BYOD



Green IT


Intel Training



Sales & Marketing