The mission of the MSP Alliance is to promote the Cloud Computing and Managed Services Industry as a true and viable profession to the Business Consumer. Because each and every one of our members agrees to follow a strict code of ethics, consumers of Cloud Computing and Managed Services can have greater assurance that they are dealing with reputable, qualified, and trustworthy providers.
In addition, the MSP Alliance was the first organization to develop a standard of technical and operational best practices for its members, a standard which was uniquely developed for MSPs by MSPs. The MSPAlliance standard, called the Unified Certification Standard for Cloud & Managed Service Providers, was created a decade ago in response to the need for MSPs and business consumers to have greater trust and transparency into how managed IT services are consumed and delivered.
MSPAlliance also conducts educational programs for its membership and the end-user community so that businesses will have an easier time finding qualified and reputable MSP organizations all over the world to partner with, network with, learn, and grow.
MSPAlliance also works closely with respected software and hardware vendors from around the world, helping advance the professionalism, ethics, and integrity of Managed Service and Cloud Computing. By helping to bridge the gap between vendors and service providers, MSPAlliance aids in the delivery of highly valuable products and solutions to the consumer.
The MSP Alliance Cloud & Managed Service Provider’s Code of Ethics & Conduct provides a clearly defined set of standards that every member agrees to adhere to. It covers key areas of their business, such as ensuring client confidentiality, avoiding conflicts of interests, and dealing with their clients in a professional manner at all times.
This written commitment separates MSPAlliance members from their competitors. As the only industry organization with this type of client assurance, it shows why businesses entrust the care of their IT systems to our members.
This Code puts forth the professional standards required by MSPAlliance (MSPA) members as a condition of membership.
The MSPAlliance Advisory Board is comprised of managed service provider executives, all of whom work for MSP businesses who have been examined under the MSP/Cloud Verify Program. The board is responsible for, among other things, overseeing the Unified Certification Standard, providing guidance on MSPWorld conferences, and other necessary leadership on a variety of issues facing the MSPAlliance.
The MSPAlliance Leadership Council Members is comprised of managed service provider executives, all of whom work for MSP businesses who have been examined under the MSP/Cloud Verify Program. The board is responsible for, among other things, overseeing the Unified Certification Standard, providing guidance on MSPWorld conferences, and other necessary leadership on a variety of issues facing the MSPAlliance.
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