By Charles Weaver Highlights What end-user concerns need to be addressed with regards to MSP security Lessons learned from the past several years Standardized security best practices all MSPs should apply The...
There has been a lot of discussion concerning the MSP regulation our profession should have. Standards for MSPs, cyber practices to reduce the number of cyberattacks, etc. Instead, I’d like to...
How should your managed services catalog change, if at all, when delivering your offerings in the cloud? How can you use your updated services catalog to improve your sales and...
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Every MSP needs to have an important conversation with their clients about cyberattacks and ransomware. These conversations don't have to be difficult, but they have to happen. Here are my...
In the aftermath of recent ransomware attacks on software companies used by MSPs, the question of how do we respond as a community is, and should, be asked. Some believe...
"Secretive" cloud providers have a problem. So do the MSPs who use these cloud providers. Fixing the issue of cloud computing secrecy and lack of transparency is important to the...
What's the difference between internal IT departments and managed service providers? There are some important distinctions which define the relationships between internal IT and the external MSP. Understanding those differences...