12 Mar The New MSP Battlefield: Managing Users
For those of you who are new to managed services, I want you to imagine a time (not so long ago) when MSPs spent most of their time managing on-premise...
Author: Charles Weaver
07 Mar Breach vs. Guilt – The Evolution of Managed Services Liability
A group of healthcare IT professionals has told the United States Congress that merely complying with HIPAA won't necessarily lessen the chances of a data breach and that solely relying...
05 Mar MSP Pricing 2019, Revisited
In past articles, we've talked about the need for a change in the way MSPs price their managed services offerings. Today, I would like to revisit that topic, specifically considering...
27 Feb Private Equity is Moving on the Managed Services Profession
The news about ConnectWise selling to private equity firm Thoma Bravo should come as no surprise to those of you who have been reading this website. Starting as early as...
26 Feb Is Your MSP Practice Tested?
Written by Jeff Clemons, Director of Global Certifications and Audits, MSPAlliance Business Continuity Planning and Testing for MSPs MSPs are expected to have the skills and resources to handle Customers (and their...
26 Feb M&A Tips for MSP Sellers
If you find yourself wanting to leave the managed services profession, there are some best practices and tips you will find helpful throughout the process. Although MSP valuations have been...
26 Feb ConnectWise: The Changing of the MSP Guard
I suppose when you live long enough you get to an age where you reflect more on what is past and (slightly) less on what is ahead. When I heard...
25 Feb 5 Reasons to Add Phishing Defense to Your Service Catalog
Sponsored by Cofense Cofense (formerly PhishMe) exists to stop phishing attacks. We invented the phishing simulation business and haven’t rested since. We make it easier for your customers to defend themselves—and...