27 Oct The Managed Services Standard of Care
Is there an MSP standard of care? Standards of care exist in other professions like medical, legal, etc. But, do they exist in the managed services profession? In today's episode, we...
Author: Charles Weaver
21 Oct Are you better off with or without an MSP?
Are you better off with an MSP or without an MSP? That is today's question. We ask the question in order to realign the discussion of outsourcing IT management in...
14 Oct Hackers Don’t Want to Mess with MSPs
I just read an article explaining why MSPs are "hacker targets." While all organizations connected to the Internet are reasonable targets for a wide variety of hacking attempts, I also...
08 Oct Ransomware Payments Could Expose Your MSP Practice to Sanctions
The US Treasury Department's Office of Foreign Assets Control recently issued and advisory bulletin on the potential sanctions risks of making ransomware payments. Payments to certain individuals, organizations, and even...
06 Oct Remote Work is Generating New Managed Services Opportunities
COVID-19 has been disruptive for many businesses, including some MSPs. Some businesses, however, have reacted better than others to the global pandemic; this also includes MSPs. Backup software company Altaro conducted...
28 Sep Are MSPs Responsible for their Vendors?
MSPs are responsible for their own actions, but should they be responsible for the external service providers (i.e., vendors) they bring to their customers? This episode discusses this complicated question...
28 Sep LogMeIn to present at MSP World Virtual 2020
LogMein tells MSPs there’s never been a better time to become a LogMeIn partner LogMeIn today announced it is a titanium sponsor of MSP World Virtual 2020, which takes place from...
23 Sep Clients Shift Infrastructure to Cloud During Pandemic
MSPs have been reporting all year a similar story across many market verticals and geographies. In today's episode, we speak with Chris McHale of SPK and Associates about her clients...