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It wasn’t that long ago that medical doctors learned about the virtues of washing their hands before performing surgery. Over time, this new practice became common, and the idea of
Updating your master and service agreements should be a regular activity for MSPs, especially if you haven’t done it recently. For those of you who dread reviewing your legal documents,
If you are a company involved in any way with reselling products and you are thinking about or delivering managed services, this is an article you should read. As a
In the past few weeks, I’ve written a few times about some of the pitfalls of mergers and acquisitions, not just in managed services, but in general. I still maintain
For years, I have personally heard from countless analysts and so-called “experts” in the IT field that the managed services profession was going to be a “flash in the pan,”
So, earlier today we wrapped up a webinar on SOC audits for managed service providers, and we had some fascinating feedback and data. First, if you missed the webinar and
The amount of discussion in the channel (and outside) concerning the targeting of managed service providers by cyber criminals has increased in the last year. While this is an important
Following up from this week’s earlier article on M&A integration, I would like to delve further into the public discussion around M&A strategies for managed services companies by suggestion a
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