Stop Losing Managed Services Deals Over Lack of Certification

It is common for us to hear MSPs say that they have lost a managed services contract because of a lack of certification or audit. I would like to addr...

If Facebook is Vulnerable, What Else Can Hackers Access?

News of the latest Facebook breach is spreading fast and providing ammunition for legislators who want any reason to regulate big public cloud compani...

Kaseya Strikes Back at Datto with Purchase of Spanning

RMM platform company Kaseya® today announced the acquisition of Spanning Cloud Apps, a provider of SaaS data protection. Founded in 2010, Spanning ha...

MSPs Face Increasing Pressure for Transparency

If there is a recurring theme MSPs need to be aware of it is the demand by customers and their proxies (more on that below) for greater transparency. ...

Should MSPs Hunt Cybercriminals?

I think this is the first time I'm writing about this topic, even if it isn't the first time this topic has come up in the context of managed servic...

US National Privacy Law Would Impact MSPs

If you read the news about a national United States data privacy law and wonder whether it has anything to do with managed services, it does. The inte...

MSP Sales Crisis Not Unique to Managed Services

If I had a nickel for every managed services sales discussion I've heard over 20 years... You know how the phrase goes. The point is we have been tal...

The MSP’s Survival Guide to Cloud Nationalism

We have written on the topic of cloud nationalism before, and as we march onward with the global integration and adoption of GDPR, we see exactly how ...

ClearPoint Acquisition Continues Pattern of Mature MSPs

There are mature MSPs, and there is everyone else. All M&A discussions should be viewed in this context to understand the managed services profess...

Kaseya Buys RapidFire Tools – Analysis and MSP Impact

RMM company Kaseya® today announced its latest acquisition of RapidFire Tools. RapidFire Tools provides a powerful suite of IT assessment, internal t...