Empowering MSPs and Enterprises for Successful and Profitable Cloud Management

Presented at MSPWorld 2017 Conference in New Orleans by David Wippich. Learn how we empower MSPs and enterprises by providing a complete customer a...

Chatbots: The New Helpdesk For MSPs?

Presented at MSPWorld 2017 Conference in New Orleans by Rahul Garg. Gain insight into the fast-evolving world of chatbots and the market opportunit...

Break/Fix to Managed Services: It’s Easier Than You Think!

Presented at MSPWorld 2017 Conference in New Orleans by Michael Backers. Many IT companies struggle with the transition between providing billable ...

MSP Fundamentals: Real World Tips for Running an Effective and Profitable Managed Services Business

Presented at MSPWorld 2017 Conference in New Orleans by John Burgess. Do you ever wonder whether the way you run your managed services business is ...

MSP Leadership Workshop: Drinking from the Fire Hose – Lessons Learned from 20 Years in the Managed Services Profession

Presented at MSPWorld 2017 Conference in New Orleans by Michael Corey. Whether you are a new MSP starting out and looking for funding, or a seasone...

Step by Step Guide To Building a Profitable Cloud Business

Presented at MSPWorld 2017 Conference in New Orleans by Terry Hedden. This presentation helps MSPs and technology providers understand the importan...

MSP Leadership Workshop: M&A Opportunities and Challenges for MSPs

Presented at MSPWorld 2017 Conference in New Orleans by Charles Weaver. Every MSP, at some point in their career, will be impacted by a merger or a...

MSP Leadership Workshop: How do you measure? MSP Analytics and KPIs

Presented at MSPWorld 2017 Conference in New Orleans by Charles Weaver & Jeff Clemons. Running a successful MSP can be challenging, especially ...

Using Contracts to Manage Customer Expectations

Presented at MSPWorld 2017 Conference in New Orleans by Julie Machal-Fulks. Your client-facing and channel agreements do not have to be an ordeal....

Reseller Risks for Microsoft SPLA and CSP

Presented at MSPWorld 2017 Conference in New Orleans by Rob Scott. Many MSP’s are considering adding cloud solutions to their menu of services. ...