Are MSP Contracts Getting Shorter?

There has been a trend in the last few years where multi-year managed services agreements have been getting shorter in their term. This trend is not evidence of a change

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Augmentt Aims to Disrupt MSP Platform Tools

This is not your father’s RMM tool. The phrase could be the unofficial tagline for Augmentt, a new company targeting MSPs with a new breed of RMM tool. In this

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3 Security Training Topics Every MSP Should Offer to Clients

There are many ways an MSP can serve its customers. Education and training are a few examples of services which will have meaningful benefits to the clients and to the

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Is it Time to Tear Up Your Master Service Agreement?

MSPs have been using contracts for many years to structure and codify their managed services relationships with clients. One of the tools MSPs have been using quite effectively in the

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How are MSPs Doing in the Fight Against COVID-19?

John Burgess, president of Mainstream Technologies, discusses the impact of COVID-19 and how he and other MSPs are doing. Inevitably, the economic recovery from quarantine will begin and we discuss

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Are Changes Coming for MSP Growth?

MSPs are facing a lot of change in the next few months. As MSPs are handling an increase in IT support requests by many clients, there could be a coming

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