If the title sounds a little absurd, it isn't. The truth is, I think most MSPs don't pay much attention to things happening outside the industry, but there are many...
Managed services had a wild ride in 2018 and 2019 is going to be even crazier. 2018 saw a lot of movement within the profession, both on the MSP side,...
2019 is going to be a critical year for managed service providers. Before we get into (in my next article) the massive opportunities MSPs will have in 2019 (and yes,...
Over the last 20 years, only a small handful of credible companies have offered NOC or help desk solutions to MSPs. Yet, there is a lot of discussion around NOC...
I recently read an article about how cloud computing will ultimately become a commodity. This got me thinking about whether we should a) view cloud as a commodity, and b)...
I recently read an article (in a CIO magazine of all places) posing the question whether MSPs should be offering CIO services to their managed customers. At first glance, you...