Recent cyberattacks involving vendor technologies could be creating more risk for managed services customers. Are these attacks setting clients on a collision course with technology vendors (not MSPs)? We will discuss on today’s MSP Zone.

  • MSPs need to disclaim liability (in their customer contracts) for downstream vendors
  • All systems are vulnerable. MSPs can’t indemnify them against all risks
  • Make customers deal directly with vendors, allowing MSP to avoid taking on risk from the vendor
  • SPLA vs EULA
  • Is Microsoft the model to follow?

MSP Zone Guest: Rob Scott, Scott & Scott, LLP

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