Industry Standard
The Unified Certification Standard
The first compliance framework purpose-built for managed service providers. Built on ISO, NIST, and SOC foundations — adapted for how MSPs actually operate.
The Framework
What Is the UCS?
Most compliance frameworks target enterprise IT. The UCS was purpose-built for managed service providers.
Purpose
A single, comprehensive framework addressing the unique operational, security, and service delivery requirements of managed service providers.
Foundation
Built on globally recognized standards including ISO, NIST, and SOC frameworks — adapted specifically for the MSP business model.
Implementation
MSPs pursue UCS certification through a structured assessment evaluating operational discipline, security posture, documentation, and transparency.
Assessment Areas
What the UCS Evaluates
Operational Discipline
- Documented processes and SOPs
- Change management procedures
- Service delivery lifecycle
Security Posture
- Access controls and identity management
- Incident response planning
- Vulnerability management
Documentation & Governance
- Client-facing documentation
- Internal knowledge bases
- Compliance evidence collection
Client Transparency
- SLA reporting and accountability
- Risk communication
- Business continuity planning
Framework Overview
The UCS at a Glance
Ready to Get Certified?
Pursue UCS certification through Cyber Verify — MSPAlliance's compliance platform.