MSPs are responsible for their own actions, but should they be responsible for the external service providers (i.e., vendors) they bring to their customers? This episode discusses this complicated question and makes the complex easy to understand.

Episode highlights:

  • Customers must be held liable for actions they take impacting their data privacy and security.
  • Co-managed services doesn’t mean the MSP indemnifies the client against all scenarios
  • MSPs are not responsible for their vendors. If the client dealt directly with the vendor, the client would have their own risk to manage.

 

MSP Zone Guest: Rob Scott, Scott & Scott LLP

Tags : External Service Providers
  • Securing the MSP Supply Chain - MSP Alliance
    Posted at 10:51h, 12 January

    […] supply chain in managed services involves numerous technology relationships with external parties. This is a normal practice. There are, however, some easy and necessary steps every MSP ought to […]

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