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Consonus to provide HP IT Infrastructure Products and 24x7x365 Technical Support Services for HP solutions including HP Enterprise Systems, Storage, and Blade Servers. HP joins an illustrious group of Consonus partners including VMWare, NetApp, Sun, Symantec, and Hitachi Data Systems. The addition of HP augments the company's colocation data center, managed services, IT infrastructure, and IT consulting services, and is an essential component of Consonus' broad-reaching strategy to function as a full-service IT provider through its flexible delivery model: at the customer's data center, a virtual data center, or at any of several Consonus SAS70 Type II data centers.
Cary, North Carolina (PRWEB) September 9, 2009 -- Consonus Technologies today announced its partnership with Hewlett-Packard (HP) through which Consonus will provide IT infrastructure and 24x7 technical support services for HP solutions including HP Enterprise Systems, Storage, and Blade servers. Signaling Consonus' continuing commitment to service the wide-ranging data center needs of its customers, the addition of HP to Consonus' broad portfolio of IT partners enhances the company's ability to tackle today's increasingly complex IT environments.
HP joins an illustrious group of Consonus partners such as VMWare, NetApp, Sun, Symantec, and Hitachi Data Systems. The addition of HP augments the company's data center, managed services, IT infrastructure, and IT consulting services, and is an essential component of Consonus' broad-reaching strategy to function as a full-service IT provider through its flexible delivery model: at the customer's data center, a virtual data center, or at any of several Consonus SAS70 Type II data centers. "Whether a customer demands a single, focused solution or a comprehensive blend of IT services, Consonus has been meeting the demanding requirements of its customers for over 20 years," said Mike Shook, CEO of Consonus. "HP's products complement our overall strategy and extend our unique flexible delivery model. Consonus has evolved far beyond the traditional Value-Added Reseller (VAR) model to provide customers with diversity and flexibility of choice."
The HP partnership secures Consonus' position as the leading provider of IT infrastructure solutions and technical support. Consonus offers customers a consolidated customer care and technical support model, serving as a sole source of accountability for a wide variety of IT solutions including Sun, Symantec, NetApp, HP, and others. Through its 24x7 Customer Care organization, Consonus customers speak directly to a qualified engineer - eliminating the need to spend unnecessary time going through an automated system. Consonus Customer Care programs are authorized and audited by vendors, and the company regularly out-scores its competitors. This distinctive approach to IT customer support means accelerated problem resolution, resulting in less downtime and significant cost savings.