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MSP Leadership Workshop: How do you measure? MSP Analytics and KPIs
Presented at MSPWorld 2017 Conference in New Orleans by Charles Weaver & Jeff Clemons. Running a successful MSP can be challenging, especially when you don’t know how to measure yourself to other MSPs. This session will look at some of the more common MSP operational metrics, and even look at a…
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MSP Documentation Made Easy
As presented by Jeff Clemons at MSPWorld Las Vegas 2016. JeffClemons2
Maximizing DevOps Effectiveness with a Hybrid Cloud Approach
As presented by Jeff Coy at MSPWorld Las Vegas 2016. JeffCoy
Scaling your Managed Services for NOC and Help Desk
Presented at MSPWorld 2017 Conference in New Orleans by Staale Swift. What is going on in the market today…. Will provide a recap on the state of the market and its impact on managed service providers. Challenges to growing your business … Build or buy, we will have a discussion on how do we…