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How should your managed services catalog change, if at all, when delivering your offerings in the cloud? How can you use your updated services catalog to improve your sales and service delivery process, along with reduce your overall MSP risk?
Highlights
- What is a service catalog?
- Does the catalog change with cloud service offerings?
- How does the service catalog interact with the service agreement?
MSP Zone Special Guest: Rob Scott
MSP Best Practices Series: The Service Catalog - MSP Alliance
Posted at 16:17h, 22 August[…] part 3 of our best practices series, we examine the service catalog. Now that you have your business plan and the right tools, it is time to create your service […]