Webcast to feature MSP Executives, Michael Corey and John Burgess, and highlight real world examples of managed services best practices & how to build customer transparency and trust
Chico, CA (May 16, 2013) – The International Association of Cloud & Managed Service Providers (MSPAlliance), today announced an Educational Webinar Series Building Trust & Transparency with your Customers slated to take place May 22, 2013 at 11:00 AM Pacific Time.
Over the years MSPs have had to work diligently to differentiate themselves from companies who claim to deliver managed services but in reality do not. This is why building trust and transparency in your practice is an important goal for all service providers. In this educational webcast, you will hear from top MSP executives on how the Unified Certification Standard (UCS) for Cloud & Managed Service Providers has successfully helped them achieve this goal and win new business.
“The UCS was created by a team of dedicated MSPs over 9 years ago to fix the shortfall of existing standards like ISO 27001, ITIL, CoBIT, SSAE 16 in addressing managed services organizations,” said Charles Weaver, CEO of MSPAlliance. “These standards, while good, were never intended for managed services organizations and offered little in the way of consumer protection or creating true transparency into the functional health of an MSP and Cloud Practice.”
One example of this is that many MSPs do not fail because of technical deficiencies, but due to financial and corporate risk. Because of this, customers have very little insight into the service provider’s business practices and financial strengths and capabilities.
Attend this webcast and you will hear from real MSP executives on how the UCS certification and audit has helped them to:
- Win new business
- Create a best practices and standards roadmap
- Provide needed transparency to their customers
- Quickly develop trust and confidence with customers and prospects
- Achieve compliance objectives
- Increase marketability
- Increase corporate valuation and industry status
Both Cloud and Managed Service Providers should attend this webcast to learn how they can begin to follow the standards necessary to achieve managed services and cloud computing excellence, transparency and trust.
ABOUT MSPALLIANCE
For the past 13 years, the MSPAlliance has been the only unified voice for the Managed Services Industry, and the only organization that promotes the highest level of professionalism, reliability and integrity. As the world’s largest Professional Association and Accrediting Body for the Managed Services Industry, the MSPAlliance was created to meet the needs of the Managed Services Professional, and to educate and protect the consumers of managed services and cloud.
MSPAlliance® holds MSPWorld™ events and executive dinners and summits all throughout the world, as well as offers an exclusive Cloud and Managed Services Professional Liability Insurance to its members. To date MSPAlliance has over 20,000 corporate members worldwide. For more information, visit www.mspalliance.com/