MSSPs: Automate Your Phishing Defense and Watch Revenues Ignite

Plus, this capability will send simulations ONLY when your customers are actively using email, when they show “proof of life” such as sending or saving emails. When users are traveling, home asleep, or simply located in different time zones, they won’t receive a simulation until they’re likely to interact with it. Besides increasing engagement, this makes it simpler to schedule simulations for customers you manage across the country or in multiple regions.

It all adds up to efficiency, reducing operational costs whilst providing immense value back to your customer — allowing more profit back for MSSPs and improved ROI for the outsourced service.

Example 3: Automated Phishing Analysis

When users report suspicious emails to security teams, that’s good. The service provider can analyze those messages and take action as needed. But reported emails have a way of piling up, especially if service providers have to spend valuable time manually sifting through emails, many of which turn out to be harmless.

To alleviate that burden, Cofense TriageTM automates phishing analysis. It filters spam and organizes verified threats by attributes. In other words, it turns large volumes of emails into actionable intelligence. Within minutes, the service provider’s SOC teams have the information they need to respond to attacks morphing quickly in a customer’s environment. Another benefit is for service providers to use their SIEM platform to consume all this data, for even more operational efficiency.

Example 4: Phishing Response Playbooks

Knowing that a service provider’s SOC team is extremely busy, Cofense also added automated playbooks to Cofense Triage™. Again, the idea is to speed up repeatable tasks that service providers would otherwise do by hand.

Threat actors recycle tactics that work, so a SOC team is likely to see high-performing phishing emails again and again. Instead of spending their time repeating the same basic responses, they can rely on automation to take care of the grunt work—and save their time and brainpower for faster threat mitigation. So there you have it, four examples of automation and operational efficiencies jumpstarting your phishing defense services and your bottom line. To learn more about broadening your security services with all these new technology innovations, visit www.cofense.com.