Most MSPs use at least one public cloud to deliver their managed services. Increase security, flexibility, and scalability are all features driving more MSPs into the public cloud. But, dealing with public cloud vendors is not without risk. Public cloud agreements can contain many provisions leaving MSPs holding most of the risk. How can you protect yourself against these one-sided public cloud agreements?

MSP Zone Guest: Rob Scott, Scott & Scott LLP

Program Highlights

  • Educating clients on the distinctions between MSP services and sub-service organizations, including public cloud vendors
  • Articulate these distinctions in the MSP-Client agreement
  • Price your managed services offerings based on public cloud vendor solutions
  • Limit consumption in your public cloud agreements with your clients so you are price protected in the event of usage spikes

Tags : cloud agreements,Cloud Computing,public cloud
  • Rudi
    Posted at 09:04h, 24 June Reply

    Hi there,

    I really enjoyed this podcast.

    Quick question, though- would your (Rob’s) advice differ if you are advising a large corporation or a bank (please note that it has to comply with certain regulations and compliances e.g. corporate governances, GDPR or bank regulations etc.)?

    At the end of the day (and you are absolutely right) it its about the pricing/fees, otherwise the client probably would opt for an hybrid or IaaS or PaaS solution). If there is a some material or podcast about advising the end-customer that would be great.

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