Most MSPs use at least one public cloud to deliver their managed services. Increase security, flexibility, and scalability are all features driving more MSPs into the public cloud. But, dealing with public cloud vendors is not without risk. Public cloud agreements can contain many provisions leaving MSPs holding most of the risk. How can you protect yourself against these one-sided public cloud agreements?
MSP Zone Guest: Rob Scott, Scott & Scott LLP
- Educating clients on the distinctions between MSP services and sub-service organizations, including public cloud vendors
- Articulate these distinctions in the MSP-Client agreement
- Price your managed services offerings based on public cloud vendor solutions
- Limit consumption in your public cloud agreements with your clients so you are price protected in the event of usage spikes