Are Managed Services Clients on a Collision Course with Vendors?

Recent cyberattacks involving vendor technologies could be creating more risk for managed services customers. Are these attacks setting clients on a collision course with technology vendors (not MSPs)? We will discuss on today's MSP Zone. MSPs need to disclaim liability (in their customer contracts ) for downstream vendors All systems are vulnerable. MSPs can’t indemnify them against all risks Make customers deal directly with vendors, allowing MSP to avoid taking on risk from the vendor SPLA vs