Candid conversations with industry veterans, compliance experts, and MSP leaders.
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Is there an MSP standard of care? Standards of care exist in other professions like medical, legal, etc. But, do they exist in the managed services profession? In today's episode, we will examine the concept of the MSP standard of care, when it would apply, and address ways MSPs can articulate what their standard of care is so clients are aware and educated. Episode Highlights: Best practices is not the minimum standard of care Avoid being measured by a common law standard by developing a contra
The US Treasury Department's Office of Foreign Assets Control recently issued and advisory bulletin on the potential sanctions risks of making ransomware payments. Payments to certain individuals, organizations, and even regions, may trigger a US sanction against you, possibly exposing you to further criminal and civil action. Today's episode discusses ways MSPs can approach ransomware (both internally and on behalf of clients) and we offer specific ways you can protect your MSP practice. Episod
COVID-19 has been disruptive for many businesses, including some MSPs. Some businesses, however, have reacted better than others to the global pandemic; this also includes MSPs. Backup software company Altaro conducted a study of MSPs asking them a variety of questions about the economy, the state of managed services, and the future. Here are some of the highlights of our discussion with David and Stephen, the co-founders of Altaro. More than 75% of MSPs said remote working is the best revenue-g