Candid conversations with industry veterans, compliance experts, and MSP leaders.
Hosted by Charles Weaver
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Weaver Outrage Meter (Low) Sponsored by: Dell Expert Network As the economy continues to behave erratically, there are disturbing reports emerging about how the MSP sector may respond to this economic turbulence. MSPs will respond one way to economic tough times, reactive or break/fix providers tend to react in a vastly different manner. How these different providers respond may have far-reaching consequences, both to their own organizations, but also for their customers. Highlights: MSP vs Brea
Weaver Outrage Meter (Low) Sponsored by: Dell Expert Network & VARC In this episode, we dive into the fascinating and essential world of risk assessments . While everyone can universally agree that risk assessments are beneficial, the term can mean very different things to different people. We aim to unravel these differences and provide a comprehensive understanding of what risk assessments entail. We start by answering the fundamental question: What is an MSP risk assessment? We
Weaver Outrage Meter (Low) Sponsored by: Dell Expert Network & VARC Our friend Corey Munson from PC Matic brought this study to our attention and it's a great piece that every MSP ought to read. The study , published by Deloitte and NASCIO, compares attitudes by state CIOs on a variety of topics from 2020 and 2022. The report identifies a pretty significant increase in the number of state CIOs wanting to work with an MSP in 2022. But, it's important to unpack some of the historical data arou
Weaver Outrage Meter (Low) Sponsored by: Dell Expert Network & VARC Managed Service Providers (MSP) have been at the center of a global discussion around security. There is nothing wrong with this discussion. In fact, it is a good thing that we have a conversation around data privacy, security, and the ways people and organizations can protect themselves against such threats (hint: working with an MSP should make you safer!). However, the role of the MSP (historically and even through to tod
Weaver Outrage Meter (Low) Sponsored by: Dell Expert Network & VARC In this episode, we tackle a provocative yet crucial topic for Managed Service Providers (MSPs): the up-selling and integration of managed security into your standard offerings. If you currently offer any form of managed security or plan to in the near future, this episode is a must-listen. We start with a bold statement: you may want to stop up-selling customers on managed security. This might sound controversial,
Weaver Outrage Meter (Low) Sponsored by: Dell Expert Network The terms managed services and MSP have a particular meaning, both professionally through organizations like MSPAlliance, but also through the common usage. When those accepted terms begin to change to the point where they no longer have the same meaning, you can expect problems to occur. Regardless of your definition of managed services ( here is ours), take a listen to this episode and come to your own conclusions about what MSP and
Weaver Outrage Meter (Low) Co-managed services is not new. In fact, it has been around since the beginning of the managed services profession. If you want to be completely honest, managed services began as a "co-managed" model with the MSP playing the critical outsourcing role but being directed by internal IT. Those days have changed. Highlights: Origins of co-managed services Co-managed services defined When co-managed services does not work MSP Zone Reading Material: Why the future of managed