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A conversation with Ampersand, a managed services provider based in Alaska about their journey throughout the pandemic, meeting the needs of their clients, and in general about being an MSP in the last frontier. This episode brought to you by: RapidFire Tools
Is the MSP profession ready for the channel? Of course it is, you might say. But, we are talking about the reselling of managed services as a channel. Can this strategy be accomplished effectively and safely? What are some of the steps you should take if you are considering such a strategy? What are the legal risks? Is there a primary MSP relationship which should be established? How do you update your agreements? If you are the “channel partner” MSP, how do you adapt? MSP Zone Guest: Rob Scott,
Passwords play such an important role in our society and our cybersecurity, we just can't talk about them enough. Today's episode features LogMeIn, creators of LastPass, in a discussion concerning password management for MSPs and password management for customers. MSP Zone Guest: Rebecca Stone, LogMeIn This episode is brought to you by Dell Expert Network
When many people are uncertain about the outcome of the recent political elections, there is some certainty in the world. Specifically, there is some good news for managed service providers, regardless of who wins the elections. Future of managed services is very positive, regardless of who wins the political races. There appears to be bipartisan support for general data privacy and security protections, so expect that to continue regardless of political race outcomes. MSPs must lead with securi
Last week's initial public offering (IPO) for Datto has broader consequences for the global managed services profession. Most of these consequences are good. Let's examine what some of them are. Datto IPO brings further attention (in a good way) to the global managed services market It highlights the strength, vibrancy, and lucrativeness of being in the managed services business. It will force more transparency and data around the managed services profession, particularly when it comes to analys