Candid conversations with industry veterans, compliance experts, and MSP leaders.
Hosted by Charles Weaver
Pitch yourself as a guest on the MSP Zone — we're always looking for MSP leaders and experts with a point of view worth sharing.
Data processing is an important element of any managed services agreement. The handling of data belonging to clients has never been more critical to the relationship between customer and MSP. Data processing is no longer just a service delivery issue, it is now a contractual one as well. Join the discussion as MSP Zone explores the various ways in which data processing occurs within a managed services relationship, how you can protect your MSP practice from risk associated with data proce
Not a month goes by without some analyst firm or consulting agency producing a managed services spending report. You would think, with all these reports forecasting future managed services spending and growth, that there would be an abundance of data for MSPs and consumers. You would be wrong. The existence of these "managed services analyst reports" provide little to no value whatsoever to the average MSP, much less to consumers of managed services. Highlights: Historical review of analyst cove
MSPs spend a lot of time "in the channel", that is to say, learning from and interacting with both other providers and technology vendors. Yes, MSPs also spend a great deal of time with their clients. But, what I'm talking about today is how non-managed services entities and individuals view the MSP profession. As with many things "managed services related", there are a lot of misconceptions about MSPs and what they do. It seems we can add cybersecurity "experts" to that list. High
In a follow up to our episode titled "Who are Hackers Really Targeting?", we have further evidence that it is not MSPs who are vulnerable to attack, but instead, the non-MSP organization has a higher likelihood of being successfully breached in a cyberattack compared to an MSP. This is not to say MSPs do not get targeted or breached. This does mean, however, that successful cyberattacks are more likely to occur in a non-MSP organization than a fully matured managed services entity. Highlights: R