Candid conversations with industry veterans, compliance experts, and MSP leaders.
Hosted by Charles Weaver
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Weaver Outrage Meter (Low) Sponsored by: Dell Expert Network In today's episode, we tackle a topic that many Managed Service Provider (MSP) owners and operators find challenging: sales . While sales is universally acknowledged as a crucial business component for all MSPs, mastering the art of sales remains elusive for many in the industry. We aim to break down the stereotypes surrounding sales in the managed services profession. Our discussion covers everything from the sales process a
Weaver Outrage Meter (Low) Sponsored by: Dell Expert Network Last week was the MSPAlliance Inspire "peer" group meeting in Las Vegas. I say "peer group" in quotes because this group sees themselves as the anti-peer group. Born out of the frustration of many peer group veterans, they created the MSPAlliance Inspire to bring networking and leadership in managed services to a new level. Here are some of the things they discussed and what I learned from observing these MSPs. Highlights: MSPs need a
Weaver Outrage Meter (Low) Sponsored by: Dell Expert Network I recently spoke with an insurance executive and we had a very interesting conversation about risk and perceptions of risk related to cyber security and managed services. This conversation was eye-opening for a number of reasons, but mostly because it exposed me to a viewpoint I had not fully considered before. This conversation is important because it represents what I believe is the larger debate happening right now between MSPs on o
Weaver Outrage Meter (Low) Sponsored by: Dell Expert Network Ransomware impacts many industries throughout the world, but today we focus on the manufacturing sector. Is the manufacturing industry facing an increase in cyber-attacks? If so, how are they responding to these attacks and what changes are they making to become more resilient to such attacks? John Shier, senior security advisor with Sophos, enters the MSP Zone to discuss his analysis of a recent Sophos ransomware study . Highlights 52
Weaver Outrage Meter (Low) Sponsored by: Dell Expert Network Any organization can experience growth. Some may have to buy it, such as through M&A transactions. Others may be lucky enough to experience growth organically. Maybe they have a really good product, perhaps they just have an awesome sales and marketing team, or perhaps they are just fortunate to be in the right place at the right time. The same is true for MSPs. MSPs, however, have to consider something when going through a growth
Weaver Outrage Meter (Low) Sponsored by: Dell Expert Network There are many organizations looking to get a better handle on their IT management, including their security. For the majority of these organizations, it is impossible to do this entirely on their own. As such, these entities often seek out MSPs to resolve a variety of business, technical, and security objectives. Before engaging an MSP, however, there are some things you ought to know about your MSP. Here is our list of questions you