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There are many mistakes you should avoid when selecting your MSP. To be honest, the most critical mistakes will differ depending on who you are, your organizational needs, the type of MSP you are talking to, and a few other factors. Nevertheless, there are some fundamentals we can generally apply whenever you are discussing the engagement of an MSP. I came across an article the other day (author unknown) and the title was "5 Mistakes to Avoid When Using Managed IT Services". It's a short article
When you are exposed to anything long enough, you will become familiar with that thing. In this case, I'm talking about selling managed services. To say that managed services sales and marketing has been a sticking point for many MSPs globally, would be an understatement. Highlights: Know your customers Sell Through Education Have Defined Products/Services (i.e., Service Catalog) Document the Sales Process Scale Rinse/Repeat
Is inflation having an impact on the MSP market? As undeniable evidence of inflation is being felt, at least in the United States, it was only a matter of time before someone asked the question: is inflation having an impact on MSPs? Highlights: Inflation evidence in the general market Inflationary impact on MSPs; how would it manifest itself? Should MSPs raise prices? Do MSPs need to raise prices? Please fill out this survey for MSPAlliance: