Candid conversations with industry veterans, compliance experts, and MSP leaders.
Hosted by Charles Weaver
Pitch yourself as a guest on the MSP Zone — we're always looking for MSP leaders and experts with a point of view worth sharing.
In this episode, we delve into the journey of certification in IT services , highlighting the critical role it plays in becoming a trusted advisor to clients. We explore the various challenges faced during the certification process , from understanding complex requirements to implementing best practices. Our discussion emphasizes the value of expertise in building and maintaining strong client relationships. By sharing real-world experiences and insights, we illustrate how certification not only
In this episode of the MSP Zone, Jeff Nulsen of N-able dives into the latest findings from the N-able MSP Horizon's report for 2025. The discussion provides valuable insights into the current MSP optimism and sentiment within the MSP market, highlighting key strategies for growth in the coming year. Jeff shares his expertise on how MSPs can navigate and thrive despite the complexities of international market conditions. Tune in to learn about emerging opportunities and practical advice for MSPs
In this podcast episode, Peter Kujawa of Service Leadership delves into the resilience of businesses during economic downturns. The conversation centers on how recessions impact revenue streams, emphasizing the critical role of managed services in sustaining cash flow. Kujawa discusses the significant decline in project revenue observed during past recessions and underscores the importance of strategic planning and adaptability for businesses to navigate these challenging periods successfully. T
In this engaging conversation, Charles and Mike Deskin discuss the evolution of Dresner Group , a Maryland-based managed service provider, from its inception in 2002 to its current focus on cybersecurity and security monitoring. They explore the challenges and transitions within the IT landscape, including the shift from break-fix models to managed services, and the impact of new tax proposals on the MSP community. The discussion highlights the importance of adapting to client needs and the orga
In this MSP Zone conversation, Ramsey Sahyoun, co-founder and M&A partner at Evergreen , discusses the unique positioning of Evergreen as a holding company for Managed Service Providers (MSPs). He explains the company's vision to be a long-term home for businesses and their leaders, emphasizing the importance of preserving brand identity and team structure post-acquisition. The discussion covers the challenges of attracting MSPs, the decentralized strategy versus traditional roll-ups, and th