Candid conversations with industry veterans, compliance experts, and MSP leaders.
Hosted by Charles Weaver
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Takeaways -Written agreements are crucial in the MSP industry to protect both service providers and clients. -The duty of care that IT service providers owe to their clients does not extend to protecting them from criminal acts or events that have not been purchased or requested. -The distinction between MSPs and non-MSPs is important in determining the level of care and responsibility. -Cases like this highlight the need for clear contracts that specify the scope of services, responsibilities,
The conversation discusses the concept of managed services immunity as a solution to the cyber pandemic. It explores how legislative bodies, like the state of Florida, are providing incentives for organizations to practice proper cyber hygiene and offering immunity from severe repercussions in the event of a cyber-attack. The conversation also highlights the role of managed service providers (MSPs) in helping organizations achieve cyber hygiene and obtain managed services immunity. The concept o