MSP Zone Podcast
Candid conversations with industry veterans, compliance experts, and MSP leaders.
Hosted by Charles Weaver
Want to Be on the Show?
Pitch yourself as a guest on the MSP Zone — we're always looking for MSP leaders and experts with a point of view worth sharing.
Safe Cyber Hygiene Through Managed Services Contracts
How do you achieve safe cyber hygiene with your managed services customers. How about your contracts? Managed services contracts are one of several effective ways you can influence your customers to adopt safe and secure cyber hygiene practices (not to mention protecting your managed services practice). MSP Zone Guest: Rob Scott, Scott & Scott LLP
MSP Audit Myths
One of the biggest misconception or myths MSPs have about certifications and audits is that if the MSP does not host the data, there is no need to examine the MSP. This is false! MSPs have remote access to a lot of information belonging to clients. Regardless of where the data and systems are hosted, the MSPs still control those systems. This is why the question comes up. Episode Highlights 1) Remote access. Limiting administrator access. MFA. Password management. 2) Ransomware attack vectors. 3
Understanding the Difference Between Security and Privacy Incidents
Not every cyber attack involves a data breach . Some network breaches do not involve the loss of personally identifiable data. Understanding the distinction between security and privacy incidents will matter greatly as you decide how you should respond, both within your MSP practice and on behalf of your clients. Highlights: Security vs Privacy Incidents Post-Breach Action Items MSP vs. Clients Data Breach Disclosure Best Practices MSP Zone Guest: Rob Scott, Scott & Scott , LLP
How One MSP Grew During the Pandemic
Long time MSPAlliance member and practicing MSP Jim Van of Logicomm sits down with The MSP Zone and discusses MSP regulation, the ongoing maturity of the MSP profession, and how his MSP practice actually experienced growth during the pandemic. MSP Zone Guest: Jim Van, CEO of Logicomm
My Advice for Break/Fix Providers in 2020?
2020 has been a challenging year, particularly so for break/fix, reactive IT providers. What is the best strategy and recommendation for these providers as we pass the mid-way point of 2020? Let's take a look. Highlights: 1) Change your business model now 2) Re-evaluate your clients now. If they are mostly break/fix or reactive clients, they will not serve you well in the long term. 3) Develop a plan for changing your IT service delivery, as quickly as possible. 4) Use MSP Verify as template for