Candid conversations with industry veterans, compliance experts, and MSP leaders.
Hosted by Charles Weaver
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What is a managed service provider ? It's a question I have been getting asked for decades. In fairness, it is an important question, as well as a difficult one to answer. In this episode we will address the question from a variety of perspectives, attempting to create a workable definition everyone can use. Highlights: Who is asking the question? Why do they want to know? What is an MSP?
Weaver Outrage Meter :Low When cybersecurity consultants attack. Just kidding. Well, sort of. Today, we address the issue of cybersecurity consultants and the impact (not always good) on managed services customers. These consultants, who are not in any way knowledgeable about managed services, or have limited exposure about security issues and best practices, are actively inserting themselves into managed service client relationships with a goal towards helping the client improve their
MSP channel veteran Stephan Tallent, Stellar Cyber, drops into the MSP Zone to discuss a wide range of topics. We cover trends in hiring security analysts, bridging the MSP talent gap, adoption rates of XDR amongst MSPs and customers, and more. Highlights: Good time to be an MSP? XDR or SASE Talent Gap MSP Zone Guest: Stephan Tallent, Stellar Cyber
Is saving money a legitimate objective when engaging an MSP? Justin Current of SirviS enters the MSP Zone to discuss the age old question, can MSPs save their clients money through managed services . This question has actually been around since the early days of managed services. You may be surprised but there are ways that MSPs can save their clients money, particularly when it comes to infrastructure costs related to data centers. No, this isn't your typical move everything to the cloud discus
While we may accept that remote work is here to stay (at least in some capacity), we must have a discussion around how remote workers should be working. Most of the discussion to date has been around securing the remote worker but little has been spent talking about productivity and communications. Corey Jones from NUSO joins the MSP Zone for an important discussion around changes which must occur in order for remote workers to become fully equipped and enabled to remain productivity w
According to the US gross domestic product (GDP) numbers we are in a recession . But, that doesn’t mean you have to panic. In fact, if you are an MSP, you might actually have a pretty good economic future, if you take the right steps. The right steps will depend on your particular situation but there are some fundamentals every MSP ought to consider and prepare for when going into difficult financial and economic times. Highlights: How leveraged is your MSP practice on break/fix and VAR revenue?