Candid conversations with industry veterans, compliance experts, and MSP leaders.
Hosted by Charles Weaver
Pitch yourself as a guest on the MSP Zone — we're always looking for MSP leaders and experts with a point of view worth sharing.
MSPs are responsible for their own actions, but should they be responsible for the external service providers (i.e., vendors) they bring to their customers? This episode discusses this complicated question and makes the complex easy to understand. Episode highlights: Customers must be held liable for actions they take impacting their data privacy and security. Co-managed services doesn’t mean the MSP indemnifies the client against all scenarios MSPs are not responsible for their vendors. If the
MSPs have been reporting all year a similar story across many market verticals and geographies. In today's episode, we speak with Chris McHale of SPK and Associates about her clients (many of theme engineering firms) and how they have been doing throughout the pandemic. Specifically, we discuss how engineering firms, who rely on applications requiring intensive resources, are shifting to work from home while remaining secure and productive by leveraging cloud infrastructure. MSP Zone Guest: Chri
Our interview with an MSP focusing heavily on the healthcare market offers some valuable insights into how that sector has done throughout the pandemic. Highlights: Pandemic has forced positive changes within a stagnant medical industry Internal IT for small and mid-sized medical practices not equipped for this new pandemic model Reallocation of IT resources to focus on core IT competencies and strategic goals Data security amongst smaller medical firms will need to be addressed Healthcare firms
It used to be that MSPs would manage servers, desktops, firewalls, and other business and infrastructure objects for their clients. Many still do. Yet, as software as a service (SaaS) continues to proliferate in today's changing business environment, MSPs need to be able to managed SaaS platforms as effectively as they did the servers and desktops of yesterday. Gavin Garbutt of Augmentt talks about his experiences with N-able, how the MSP profession has changed, and what MSPs need to do in order
Managed Service Provider Ensono recently conducted a study of end-user organizations who reported some interested results related to IT spending and prioritization. Digital transformation, for a majority of respondents, could be behind the growth in managed services adoption. 43% of IT decision makers feel their relationship with business leaders has improved since the start of the pandemic 1 in 3 have been given more scope to define IT spend 1 in 3 organizations are looking to increase IT budge