Candid conversations with industry veterans, compliance experts, and MSP leaders.
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MSPs looking to acquire other MSPs are everywhere. MSP buyers have always existed and will always exist. Having seen what works and what doesn't, I thought it would be helpful to discuss a few commonly employed buyer tactics I believe a) don't work, and b) actually may work contrary to your organization's best interests. Highlights: What are MSP buyers looking for? Buyer outreach tactics currently used Randomized outreach No personalization Commodity approach to M&A Advice for how to reach M
The Information Technology industry has long suffered from nearly constant changing of names and the introduction of new names to replace old ones. Whether this is a successful rebranding technique developed by analyst and marketing firms, I'll leave that for another time. What is clear to me, however, is that repeatedly changing terms and definitions can have a detrimental effect on a profession. Is Cybersecurity as a Service a new gimmick, or merely an old service being wrapped in new packagin
It has been several years since GDPR went into effect and it has had an impact on MSPs and clients alike. Today, many more laws are being and have been enacted that aim to copy what GDPR has accomplished, in large part, to combat the rise in ransomware attacks. Highlights: Impact of GDPR on MSPs Differences between GDPR and MSP supply chain vendor policies Which approach protects the MSP and the client most? MSP Zone Guest: Rob Scott
It was going to happen eventually after the UK left the European Union. The UK is deliberating on whether GDPR will remain as a central theme in data privacy and security for UK citizens. This decision asks the larger question of what could replace GDPR as a privacy and security framework for the country. Highlights: What does it mean if the UK does abandon the principles of GDPR? What would the UK use instead? Suggestions for the UK policy makers UK To Consult On Weakening Data Protection Laws
For 25 years MSPs have been attempting to communicate why they are necessary to their clients. For existing managed services customers, this value makes sense since they already know what they are receiving. However, in the age of cybersecurity threats and ransomware, the value of the MSP (or MSSP) should be even more simple and powerful to identify. If this is the case, why do articles like this exist? Highlights: Outsourcing vs Managed Services, Again MSP vs MSSP Failing to Address Internal Cl
Ransomware is a problem for everyone. MSPs fight every day to keep their clients safe from ransomware , and yet, we must plan for the worst case scenario. MSPs need to address ransomware with their clients, and one of the best places to do this is through the managed services agreement. This episode will help MSPs understand the best practices for including ransomware clauses within their agreements, as well as how to do this fairly so it protects both the client and the MSP. Highlights: What me
CISA published their advisory bulletin addressing risk considerations for organizations thinking about using managed service providers. This is a great advisory, but it has some areas of potential misinterpretation in it, chiefly because CISA has departed from a security group and expanded into territory in which it has little experience. Highlights: What if organizations stopped using MSPs? Yes, all customers ought to be responsible and consider risks of outsourcing. But, risks of not managing