MSP Zone Podcast
Candid conversations with industry veterans, compliance experts, and MSP leaders.
Hosted by Charles Weaver
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MSPs Making a Difference During Cybersecurity Awareness Month | Ep 298
Cybersecurity Awareness Month is upon us. What can you do to make a difference? If you're an MSP, there is quite a lot you can do to bring awareness and real change to your clients and their cybersecurity strength. Takeaways October is National Cybersecurity Awareness Month. MSPs can make a difference with simple actions. Awareness is crucial for cybersecurity. Engage in continuous communication about threats. Equip yourself with the right cybersecurity tools. Be prepared to address evolving cyb
Is the Break-Fix Model Damaging the Managed Services Profession? Ep 297
Takeaways *Not all customers want to leave their MSPs ; the claim that 80% of customers are dissatisfied is likely exaggerated. * There are bad MSPs, but they are rare, and efforts should be made to eliminate them from the profession. * Some customers engage with MSPs but only utilize baseline services, not taking advantage of the full range of managed services. * There are more bad break-fix providers than bad MSPs, as break-fix companies often lack the capabilities to meet minimum IT and cyber