COVID-19 has been disruptive for many businesses, including some MSPs. Some businesses, however, have reacted better than others to the global pandemic; this also includes MSPs.

Backup software company Altaro conducted a study of MSPs asking them a variety of questions about the economy, the state of managed services, and the future. Here are some of the highlights of our discussion with David and Stephen, the co-founders of Altaro.

• More than 75% of MSPs said remote working is the best revenue-generating opportunity
• 80% of MSPs retained staff despite decreasing revenues due to COVID-19
• 50% of Managed Service Providers interviewed have a post-COVID recovery plan
• Survey results

 

MSP Zone Guests: David Vella and Stephen Chetcuti Bonavita of Altaro