This blog is being dedicated to the relationship that should exist between MSP's and Vendors, one focused on Return on Investment. Yes the technology works, yes the market is in need of this service, but how do we all make a reasonable return on our investment without damaging or taking advantage of the important business needs of both parties. At the end of the day, it is about being able to provide end-customers with viable solutions at reasonable prices, while insuring that vendors not only make a reasonable return on their products, but also that they will have the revenue necessary to properly support and enhance their products well into the future. I will try to keep this a balanced discussion, but will admit up front a bias towards the vendor community. Which in turn is dependent on sales, support and ancillary services that comes from our MSP clients. The first topic for this blog, is a challenge to all readers to comment on the issue of "Will the vendor and/or the MSP be able to support the product/service offering - why should we make the initial investment in the first place?" I can't wait to hear comments back.