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The terms managed services and MSP have a particular meaning, both professionally through organizations like MSPAlliance, but also through the common usage. When those accepted terms begin to change to the point where they no longer have the same meaning, you can expect problems to occur.
Regardless of your definition of managed services (here is ours), take a listen to this episode and come to your own conclusions about what MSP and managed services means.
- The role of the MSP has always been mission critical
- Managed services has never historically been applied much outside of IT
- Today’s definition of managed services certainly does not mean much beyond IT
MSP Zone Reading Material: What Is A Managed Service Provider (MSP)? – Forbes Advisor