Even as Google succeeds with Google Cloud Apps being the first Cloud Suite to earn certification under GSA and the Federal Information Security Act the bigger news is when they fail. The much talked about transition of the city of Los Angeles to Google e-mail and apps won Google's apps media attention and legitimacy. Concerns with the City of Los Angeles' move are quickly stacking up and they're over the two things nearest and dearest to any business person's heart, time and money.
As we discussed in our post on the Government Cloud the biggest concern with switching is one of security, in this case it's no different. The LAPD is particularly concerned by certain "security protocols that have not been met by Google". While the exact security issue has not been spelled out we can only imagine that it's not looking good. As the LAPD is charged with keeping data about criminals, victims, and officers safe I know that nothing but the best will do.
What are we learning from Google's trials and tribulations?
- It's all about security. - Don't let anyone fool you into thinking it's anything else. With any new technology the biggest fear is of having A. identity and secrets compromised and B. losing data. It's fear of the Cloud...and there's a lot of it. Think about the first time you introduced someone to a hosted environment.
- Enterprise ain't easy - Becoming a vendor of enterprise software is not easy. If a company as intelligent and powerful as Google is having difficulty it sends a strong signal. Microsoft has been at it for a long time and there's a reason they're still the go to choice for many companies.
How long do you think it will be until Google gets it right?
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