Which MSP platform does your MSP practice use? This page has actually become one of the more popular pages on the MSPAlliance site. Obviously, there are a lot of readers interested in what other MSPs are using for enabling tools. Since this page was first posted, back in 2009, the RMM and PSA landscape has changed dramatically. Many acquisitions have taken place, as well as enhancements to existing technology companies.
I thought it would be helpful to briefly list the different enabling categories and those vendors who reside under each category. Since we're guaranteed to have someone complain about being left out (we assure you it wasn't done intentionally) please send us an email at info@mspalliance.com and we will add your recommendation. Also, these are not ranked in any order!
Remote Monitoring & Management (RMM)
- Kaseya
- N-able/SolarWinds
- AVG (purchased Level Platform's Managed Workplace)
- GFI (now LogicNow)
- LabTech
- CentraStage (now owned by Autotask)
PSA - Professional Services Automation
- Autotask
- ConnectWise
- TigerPaw
Storage
- Datto
- Asigra
- Intronis
- StorageCraft
Security
- Fortinet
- SonicWALL
- Webroot
- AVG
- Sophos
- Kaspersky
- Symantec
- Cisco