RENSSELAER, NY - Autotask Corporation, a provider of web-based business management software for IT service providers, today announced it was chosen as the preferred supplier for Ingram Micro North America (NYSE: IM), supporting the service management needs of the Ingram Micro Services Network (IMSN). The IMSN is made up of more than 700 plus IT service and solution providers in Canada and the U.S., marking Autotask's largest customer alliance to date.
"Autotask has experienced explosive growth helping IT service businesses run better. This partnership with IMSN is the latest in many customer wins and partner alliances secured over the past year. Our team has doubled the amount of licenses sold and users supported on Autotask, in turn, allowing us to double the size of our workforce to serve this new customer demand," said Autotask chief executive officer, Bob Godgart. "Our relationship with Ingram Micro is a strategic win for Autotask and is further evidence of our vision to place Autotask at the core of the IT service supply chain."
Ingram Micro and Autotask have set an agreement in place to refer IMSN members to Autotask. As the IT Channel's premier professional IT labor service organization, IMSN members will benefit from Autotask's proven customer relationship management (CRM), project management, customer service, service dispatch, time tracking and billing, and recurring managed service contract capabilities to more effectively run their service businesses.
In addition, Autotask Corporation teamed up with Ingram Micro to design and develop a new Web-based service management platform called IMOnsite
