Office Hours, September 9: AI Governance & Practical Adoption — what should we cover?
Charlie and the team open the floor on Wednesday, September 9, and this one is on how MSPs are actually using AI, and the governance, acceptable-use, and data questions that come with it. Drop your questions in this thread and we'll work through them live on the call, most upvoted first. Asking ahead of time means we can come back with a real answer instead of a take off the top of our heads. A few to get the thread going: Where are you already using AI day to day? Do you have an acceptable-use policy yet, or is it still informal? What client or company data should never go into these tools, and how do you check AI's work before it reaches a client? The more specific, the better the answer, where it's helping, where it's making you nervous, and what you've already tried.
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- 2MSPAlliance member6d ago
Great session today! Thank you all for joining. Let's keep the conversation going here if you have more questions!
- 1MSPAlliance member6d ago
I think the one question which could use greater collaboration and discussion is the one around AI monitoring. DNS monitoring tools were mentioned as existing right now with some AI application. I sense there are others being built specifically for this purpose, but if an existing tool can do the job, why not start there.
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