Office Hours ReplayAI GovernanceMembers Only
AI Governance & Practical Adoption
September 9, 20261:01:10 full session18 topic clips
Charlie Weaver on the two questions every MSP now has to answer about AI: can you explain how you use it, and can you get paid for the answer. Treating AI agents as endpoints under the UCS, the acceptable use policy to write this month, where AI quietly creates new risk inside your practice, and why reselling Copilot licenses is a short shelf life. Recorded live in the September 2026 Members Office Hours.
In this session
- Governance, and how you make money2:28
- Where MSPs are using AI today4:54
- Does AI need a new rulebook?7:12
- Writing the AI acceptable use policy10:52
- Governance without new headaches13:31
- Moving fast, or over your skis?15:52
- Human in the loop17:27
- Trusted advisor, or free advice you absorb20:51
- Four fundamentals for your AI policy23:30
- Where AI creates new risk inside an MSP27:08
- What to document before the year ends30:41
- Does your MSA mention AI?34:42
- How do you make money with AI?37:14
- AI governance as a service40:14
- How do you audit AI use?45:36
- Poll: who has an AI policy?48:36
- Will AI eliminate the MSP?52:49
- What could you bill for in 90 days?55:35