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Written by: Charles Weaver, co-founder of MSPAlliance
There are so many MSP growth programs and products being sold that I wanted to take a quick moment and provide some context for how I think MSPs should be growing their practices. These are my opinions; happy to hear yours.
Advice for MSP Startups
First, if you are an MSP startup and do not want to get into managed security, guess again; you're going to be involved in security.
MSPs operating today must be practicing good cyber hygiene internally. Even if they do not offer a single managed security service offering, knowledge, and practice of good security behavior is essential for all MSPs.
Managed Security for Customers
Whether you do or do not provide managed security for your customers, you need to be at least aware of their security status. Why does this matter? It matters because, as an MSP involved in the ongoing IT management of a company, having an awareness of that company's security will be necessary for how you do your job.
Knowing whether your customer is taking the proper precautions will impact your MSP practice. Is the customer performing regular backups, does the customer have someone handling internal IT security if they aren't getting it from you, the MSP?