Managed Services is Security
The idea that there are distinctly different business models around managed services and managed security services is somewhat misleading. Attempts to distinguish managed security as something wholly different from routine
The Pandemic Managed Services Gold Rush is Happening Now
There is no doubt that MSPs are experiencing a significant surge in customer activity as we progress through this 3rd quarter of 2020. What started as a substantial downturn across
MSP Flexibility in Contracts
Talk to any MSP today, and they likely will tell you they are quite busy. Managed services clients are keeping their MSPs busy with pandemic reopening and other operational changes
Use Service Agreements to Encourage Positive Cyber Hygiene
Written by: Charles Weaver, CEO of MSPAlliance As MSPs deal with millions of work from home users to support, it is about time we have a candid discussion about implementing
What Can Replace MSP Regulation?
Written by: Charles Weaver, CEO of MSPAlliance As the entire world debates the issues around regulation of managed service providers (MSP), relatively few address the issue of insurance and certification
Managed Services 2020 Mid-Year Review
It is time to review the first 6 months of 2020 and evaluate precisely how the global managed services community has been doing. While we have a lot of useful