Hestia NV Achieves Elite Status through Globally Recognized, Vendor-neutral Audit and Certification for Cloud and Managed Services Practitioners; Program Reinforces Quality Assurance and Reliability for Current, Potential Customers
August 7, 2012 - Kontich, Belgium - Hestia NV, part of the Uptime Group, today announced that it has been successfully audited and certified under the MSPAlliance’s (MSPA) Unified Certification Standard for Cloud and Managed Service Providers (UCS). Hestia NV has the distinction of becoming the first Belgium managed services company to receive this certification.
UCS is the first program of its kind, specifically designed and created to provide business consumers of cloud and managed services with the assurance that the service provider they hire meets or exceeds the highest principles of quality in areas such as financial stability, facilities, managed services practices, and customer satisfaction.
"The UCS audit is a rigorous audit and certification process that assesses and verifies the quality of the company providing managed and/or cloud services,” said Charles Weaver, MSPAlliance CEO. "We are very proud to have Hestia NV join this elite body of Cloud and Managed Service Providers and to welcome them as the first MSP in Belgium to receive the UCS certification.”
UCS certification is based on a wide range of criteria called control objectives, which are deemed necessary to the safe and reliable operations of a cloud and Managed IT Solution Provider, thereby ensuring that they have met and exceed well-established standards of excellence and customer care. Customers that select a company that possesses a UCS certification can also rest assured that their service provider has met and exceeded the following standards:
• Physical & Virtual Security • Business & Financial stability • Company has taken reasonable steps to assure that the client’s IT needs will be safely and professionally addressed • Company is under constant external review from the MSPAlliance and the IT profession to continually maintain and improve standards of care of excellence
The UCS audit is performed by Frost, PLLC, a third party accounting firm.
“Hestia is very proud to be the first Belgian company that obtains this internationally recognized cloud certification. The rigorous and professional audit process verifies the quality Hestia provides to our customers. It goes without saying that achieving this maturity level and receiving the recognition for it is a boost for the entire team!”
The MSPAlliance, with over 15,000 corporate members worldwide, is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using Managed Service Providers to provide a wide range of mission-critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve.
ABOUT HESTIA Since January 2008 Hestia is the Managed Services company within Uptime Group. As a solid based knowledge company Hestia ensures consistency and absolute quality by supporting and/or completely managing the ICT-infrastructure of our esteemed customers. Hestia is a flexible company with thorough expertise and a proven track record. Our inspired and motivated people are what really differentiates us in the market. A recent independent study from Graydon confirms Hestia as being part of the top 20 companies in its line of business. For more information about Hestia please visit www.hestia-it.be.
ABOUT MSPALLIANCE For over 12 years, the MSPAlliance has been the only unified voice for the Managed Services Industry, and the only organization that promotes the highest level of professionalism, reliability and integrity. As the world's largest Professional Association and Accrediting Body for the Managed Services Industry, the MSPAlliance was created to meet the needs of the Managed Services Professional and to educate the end-user community on the benefits of using a Managed Service Provider.
For more information about the MSPAlliance please visit www.mspalliance.com/
