ITS, Inc. achieves elite status through globally recognized, vendor-neutral benchmarking for cloud and managed services practitioners; program reinforces quality assurance and reliability for current, potential customers.
Chico, CA and Wetumpka, AL - December 13, 2011 - ITS, Inc. today reported that it has been successfully audited and certified under the MSPAlliance’s (MSPA) Unified Certification Standard for Cloud and Managed Service Providers (UCS). UCS is the first program of its kind, specifically designed and created to provide business consumers of cloud and managed services with the assurance that the service provider they hire meets or exceeds the highest principles of quality in areas such as financial stability, facilities, managed services practices, and customer satisfaction.
"The UCS audit is a rigorous audit and certification process that benchmarks and verifies the quality of the company providing managed services,” said Charles Weaver, MSPAlliance president. "We are very proud to have ITS, Inc. join this elite body of Cloud and Managed Service Providers.”
UCS certification is based on a wide range of criteria with which to benchmark Managed IT Solution Providers, thereby ensuring that they have met and exceed well-established standards of excellence and client care. Clients that select a company that is part of the UCS can also rest assured that their IT solution provider has met and exceeded the following standards:
- Physical & Virtual Security
- Business & Financial stability
- Company has taken reasonable steps to assure that the client’s IT needs will be safely and professionally addressed
- Company is under constant external review from the MSPAlliance and the IT profession to continually maintain and improve standards of care of excellence
The UCS audit is performed by Frost, PLLC, a third party accounting firm.
“We are proud to receive this accreditation because it ensures we have the correct processes and procedures in place to provide extraordinary service to our customers,“ said Quincy P. Minor, ITS Vice President of Operations.“
The MSPAlliance, with over 15,000 corporate members worldwide, is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using Managed Service Providers to provide a wide range of mission-critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve.
