Presented at MSPWorld 2017 Conference in New Orleans by Michael Backers. Many IT companies struggle with the transition between providing billable hour services to managed IT services. This transition, however, is easier than you may think. Providing external managed services billing models can…
This study is based on an in-depth, web-based survey that collected valuable data on the following factors that are shaping the MSP industry today. Customer requirements driving industry demand MSP market segmentation and key vertical markets Revenue growth and customer adoption rates Revenue…
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