Jillian Coffin Vice President and Group Publisher TechTarget In this session, Jillian Coffin will provide insights about end-user purchasing plans and practices from TechTarget’s 2020 IT Priorities and 2020 Purchasing Processstudies, including how the pandemic has altered IT purchasing plans. In…
Robert Scott Managing Partner Scott & Scott, LLP MSPs have experienced the negative consequences of not having market-leading customer contracts. From Ransomware attacks to problems with data backups, MSPs need written agreements with customers that clearly define the services that are included…
Charles Weaver CEO MSPAlliance 2020 has been an unprecedented year for the planet, let alone the managed services profession. While some industries have been devastated by the global pandemic, others have faired quite well. Some have even prospered. 2020 and 2021 will be momentous years in the…
Craig Taylor Co-Founder CyberHoot, LLC Learn the practical, low-cost, yet effective components of a Cybersecurity Program built by an MSP for MSPs and Small-to-Medium sized Businesses (SMBs). Using real-world examples, learn how to defend against hacker attacks without breaking the bank, all…
“All you can eat” managed services contracts have been around for many years. But, is this technique effective and is it beneficial to your managed services practice? More specifically, are all you can eat contracts a business model or a billing model? This presentation was given at the MSPWorld…