This section consists of the financial metrics that indicate the financial health and sustainability of the Verified Members, and all MSPs by extension. Each page contains a definition of the metric, what it means, and analysis of any trends or anomalies that have been identified over the past…
The dashboard below displays key operational metrics for Antivirus applications that are used by MSPAlliance’s Verified Members. 1 = Very Dissatisfied; 2 = Dissatisfied; 3 = Neutral; 4 = Satisfied; 5 = Very Satisfied The Antivirus metrics dashboard displays trends and operational metrics for the…
MSPAlliance has created dashboards that display operational metrics for applications used by the Verified Members. Each dashboard compares applications with similar functions and purposes, showing data over time of the products, authentication methods, and storage methods used. Please note that…
The Average Customer Addition Rate is the total number of new customers in the year divided by the total number of customers from the previous year. While one would expect Customer growth to cause revenue growth, this has not always been the case for the Verified Members. In fact, Average…
The dashboard below displays key operational metrics for Backup & Replication applications that are used by MSPAlliance’s Verified Members. 1 = Very Dissatisfied; 2 = Dissatisfied; 3 = Neutral; 4 = Satisfied; 5 = Very Satisfied The Backup & Replication metrics dashboard displays trends and…