If anyone missed (or would like to review again) the presentation Dean Oliver gave at the recent MSPWorld conference, we've just added it to our Managed Services Institute. Members can view it here:
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CEO & Co-Founder
CEO and co-founder of MSPAlliance. Founded the organization in 2000 and grew it from 5 founding members to over 30,000 worldwide. Author of "The Art of Managed Services & Cloud Computing." Featured in the New York Times, Wall Street Journal, and Inc. Magazine.