As we begin day one of MSPWorld in Miami, we will be giving you a summary of the major themes and issues surfacing in the conference sessions, on the expo floor, and in the hallways. Stay tuned to this page for more updates as the day progresses...
Major Themes:
- iPads and other iOS devices on the rise in managed services environments
- Cloud has helped MSPs articulate end user awareness of managed services
- Cloud is NOT for every client!
- Cloud will NOT always save you money!
- email has become a commoditized MSP offering, important to the client but not a primary distinguishing factor
- specialization and verticals remain very important for MSPs
- lack of cash and other resources main inhibitor to MSP growth
- make sure clients are happy because other MSPs are ready to take them away
- UCS audits are helping MSPs with a variety of issues, from shoring up internal problems before they become public, demonstrating capabilities to clients, and winning business that would otherwise have not been possible
